![]() ![]() Our corporate code of conduct is our commitment to supporting the integrity and ethical standards we expect from our employees. When we set up or manage your account information, we're required by law to have your Social Security number on file. We use internal policies to protect and limit access to your Social Security number and make sure it isn't used inappropriately. Keep in mind: We disable some features on your mobile device if it's been jailbroken or rooted, or if it contains malicious software. We use 128-bit encryption technology to protect your username, password and other personal account information when you're using our site or apps. You'll know your information is encrypted when the page you're on starts with " and you see a lock symbol in your web browser. You can also call us, visit one of our branches or send it by U.S. If you need to send us Social Security numbers, account numbers or other confidential information, please only send it in a secure message on. Secure messages you send us (or we send you) on are protected, but messages you send to us outside of might not be secure. If you've linked your Chase account to apps and websites that aren't included on that list, you can remove their access at any time by changing your password. If you've given access to one of our partners, you'll see them in Linked Apps and Websites, where you'll be able to remove their access. When you use these websites to invest or help manage your finances, you'll enter your username and password directly into a secure window from their website and you'll only have to give access once. We work with some financial websites and apps to give you control of your financial information and to keep it safe and private. If that happens, call us right away using one of numbers on How to Report Fraud to confirm your account activity, and you can start using your online and mobile access again. ![]() If we can't reach you, we might place a temporary hold on your online activity to make sure it's you and not someone else using your account. ![]() We might call you if we notice a change in your online activity, but we'll never ask you for personal information over the phone, such as your mother's maiden name or Social Security Number. We monitor your profile to help us detect fraud as early as possible. For extra security, we might ask you to do this again when you enroll in or start using new products (for example, our wire transfer service). ![]() This multistep process helps us protect your accounts and lets us recognize your device the next time you sign in. Once you give us the identification code, we'll sign you securely into your accounts. When you sign in for the first time or with a device we don't recognize, we'll ask you for your username, password and a temporary identification code, which we'll send you by phone, email or text message. That's why we ask you to sign in to or the Chase Mobile ® app to see your accounts on your desktop or mobile device. * The Find My network is an encrypted, anonymous network of hundreds of millions of Apple devices that can help you locate your device.We work hard to protect your information. Then select Location Services, select the Enable Location Services checkbox, and make sure that the checkbox next to Find My is selected. In earlier versions of macOS: Go to System Preferences > Security & Privacy, then click the Privacy tab and, if the padlock in the lower left is locked, click it and enter the name and password of the administrator.Next to System Services, click Details and make sure Location Services is turned on for Find My. In macOS Ventura: Go to System Settings > Privacy & Security > Location Services.If you want to be able to find your lost device on a map, make sure that Location Services is turned on: To make sure that you can find your Mac if it's ever lost or stolen, check that Find My Mac is On and Find My network is On.* In earlier versions of macOS, click Options to check that both are turned on.Scroll down, click Find My, then click Turn On.Under Apps Using iCloud, click Show All.In earlier versions of macOS, click Apple ID, then click iCloud. In earlier versions of macOS, choose Apple menu > System Preferences. Choose Apple menu > System Settings. ![]()
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